1
Create the inspection
Your team starts the correct workflow for a policy application, periodic check, fleet inspection, booking, or accident damage record.
chatWhatsApp inspections
Turn a familiar chat
into a vehicle inspection flow
Auto Portal guides customers and drivers through the photos and information your business needs, then makes the completed inspection available for review in the portal.
Inspection journey
From WhatsApp prompt to portal record
The experience is simple for the recipient and structured for the business: capture in chat, review in Auto Portal.
2
Guide the recipient
The customer or driver receives a WhatsApp conversation that explains each photo and information request clearly.
arrow_back
Auto Portal Inspect
Online
Hello! Please upload a clear photo of the Front Left Fender.
Image sentPhoto verified. Now, please capture the Odometer.
addmic
LIVE INSPECTION FEED
directions_car
IN PROGRESSVehicle IDBMW X5 - 2023 [VIN: 4X98...]
FRONT_RIGHT.JPGsyncIncoming Data...
AI Audit Log
check_circleModel Match: 99.4% Probability
check_circleGeolocation: Verified
3
Collect structured evidence
Photos, mileage, vehicle details, timestamps, and responses are captured against the inspection record.
photo_cameraPhoto-led Evidence
4
Review in Auto Portal
The completed inspection appears in Auto Portal so the business can review the record, act, and keep a useful history.
dashboardPortal Review
Opt-in
Respectful Messaging
WhatsApp inspections are sent where the business has the permission it needs.
Guided
Better Evidence
The conversation asks for specific vehicle angles and details.
Portal
Business Record
Completed inspection information is reviewed outside the chat.
Designed for trusted business messaging
Auto Portal's WhatsApp inspection experience is built to support clear, permission-based communication and practical escalation paths.
fact_check
Consent-aware communication
The workflow is designed for businesses that have the right permission to contact customers or drivers, and it supports clear opt-out and support paths.
- check_circleClear inspection purpose
- check_circleOpt-out support
chat
No app download required
The recipient can complete a guided vehicle inspection in WhatsApp, reducing friction for customers, drivers, and claims participants.
database
Structured business record
WhatsApp is the capture channel; Auto Portal is the review system for photos, mileage, notes, status, and business context.
support_agent
Escalation-friendly
Businesses can keep human support, phone, email, or web support available when recipients need help completing an inspection.
privacy_tip
Relevant evidence only
Inspection journeys are focused on vehicle condition and operational evidence, avoiding unnecessary sensitive identifiers in WhatsApp flows.
- check_circleVehicle photos
- check_circleMileage and damage details
Use WhatsApp without losing operational control.
We'll help shape an inspection journey that keeps the customer experience simple and the business record useful.