lockPrivacy Policy
Last updated: 29 April 2026. This policy covers Auto Portal's website, platform, support channels, and WhatsApp-guided vehicle inspection workflows.
Auto Portal is designed to collect the vehicle evidence businesses need while keeping people informed, limiting unnecessary data, and respecting WhatsApp communication rules.
This Privacy Policy explains how Auto Portal handles personal information through this website, the Auto Portal platform, customer support channels, and WhatsApp-guided vehicle inspection workflows.
Auto Portal is responsible for information collected through its own website and sales channels. When a customer uses Auto Portal to run inspections, that customer may also be responsible for the inspection purpose and the people invited to participate.
We may collect contact details, company details, demo requests, support correspondence, account information, usage logs, device and browser information, and information submitted during vehicle inspections.
Inspection workflows may include vehicle photos, damage photos, odometer readings, registration or VIN details, vehicle make and model, timestamps, location context where enabled, WhatsApp numbers, and answers provided during the inspection.
We use information to provide and improve Auto Portal, process inspection workflows, show completed records to authorised business users, provide support, keep the platform secure, comply with law, and communicate about relevant services.
When inspections are completed through WhatsApp, messages and related metadata are processed through WhatsApp and Meta services under their applicable terms and privacy notices. Auto Portal uses WhatsApp messaging for the inspection purpose and respects opt-out requests.
Businesses using Auto Portal are responsible for having the necessary permission to invite a person to a WhatsApp inspection. Recipients can ask to stop receiving WhatsApp messages, and businesses must honour those requests.
Auto Portal inspection flows are designed around vehicle condition evidence. We do not use WhatsApp inspections to request full payment card numbers, full financial account numbers, or unnecessary sensitive identifiers.
We share information with authorised users from the relevant customer company, service providers who help us host and operate Auto Portal, communications providers including WhatsApp and Meta where applicable, professional advisers, and authorities where required by law.
We keep personal information and inspection records only for as long as needed for the service, customer contracts, legal obligations, dispute handling, security, audit, and legitimate business purposes. Records may be deleted or anonymised when no longer required.
We use technical and organisational safeguards intended to protect information against unauthorised access, loss, misuse, alteration, or disclosure. No online service can guarantee absolute security, but we work to keep Auto Portal trustworthy.
Subject to applicable law, you may ask to access, correct, delete, restrict, object to, or receive information about personal information handled by Auto Portal. We may need to verify your identity before acting on a request.
Auto Portal and its providers may process information in countries other than where you are located. Where required, we use appropriate safeguards and contractual protections for cross-border processing.
Auto Portal is intended for business vehicle inspection workflows and is not directed at children. Businesses should not invite children to complete inspections unless they have the lawful authority and consent required for that use.
We may update this Privacy Policy as our services, legal obligations, or business processes change. The latest version will be posted on this page. Last updated: 29 April 2026.
Contact Auto Portal for privacy requests, data handling questions, or support with your inspection records.